Program Advisor

Target, a company specializing in HR employment services, is currently looking for a professional to join the University of the People as a full-time Program Advisor.

University of the People (UoPeople) [https://www.uopeople.edu/] is the first non-profit, tuition-free, American, accredited, 100% online university. Today, UoPeople has over 137,000 students enrolled from more than 200 countries and territories, including 16,500 students who are refugees. Currently accredited by the DEAC, UoPeople is also a candidate for WSCUC accreditation.

We believe that higher education is a basic human right and that it can transform not only the lives of students, but also their families lives, their communities, their nations, and, by extension, the world. See President Reshef's TED talk when he announced the founding of the University: https://www.ted.com/talks/shai_reshef_an_ultra_low_cost_college_degreelanguage=en

UoPeople is an innovative university, and we welcome team members who bring creativity and innovation to their roles. We're a fast-paced organization with remote teams all around the globe. If you're a self-starter who wants to succeed alongside a passionate team, we'd love to hear from you!

GENERAL PURPOSE:

The Program Advisor will support students throughout their studies by serving as the individual point of contact for all UoPeople-related issues. The Program Advisors will help answer any questions the student may have, offer academic advice, discuss course selection, and offer encouragement throughout the student's studies. The Program Advisor will help minimize student challenges and guide them throughout their academic studies.

ESSENTIAL FUNCTIONS/RESPONSIBILITIES:

• Utilizes the University Catalog, Student Handbook, as well as all university policies and procedures to perform tasks.
• Provides guidance, supports, and addresses inquiries from students via email.
• Update student files in accordance with the university's policies and practices.
• Manage and address students problems.
• Communicate effectively with other departments and offices to follow up on students inquiries and problems.

REQUIREMENT:

• Minimum education required: bachelor's degree
• 1-2 years of experience
• Arabic and English comprehension and writing proficiency
• Experience working in an academic environment (advantage)
• Experience with CRM software (advantage

KEY COMPETENCIES:

• Tech-savvy comfortable working in an online environment
• Self-discipline ability to work remotely as part of an international team
• Written communication
• Peer relationships
• Problem-solving
• Time management
• Drive for results
• Action Oriented