Develop & maintain client relations on the project ensuring high levels of Customer satisfaction for the project
Full P&L responsibility for the projects managed
Work with FM and other divisions of company in a structured fashion to be a participating team member, supporting the team and Project Account Manager
Attend training, development and group sessions as detailed by your Line Manager
Own and participate in the development of achievement of your personal development plan.
Be responsible for own resource utilization and advise line manager upon future estimated requirements
Be aware of projects group offerings and identify areas of business opportunity to your line manager
Ensure close liaison and matrix working with FM and Consultancy to deliver seamless service to Clients
Undertake projects in close liaison with line manager to comply with current processes laid down for the company and the account
Ensure that the overall team, PAM and client are regularly informed regarding project progress and formal project reviews take place
Achieve a satisfactory client awareness as fed back via FM staff/client as appropriate.
Achieve a satisfactory internal/external audit; Demonstrate compliance by self-audit
Produce and work to a project cost plan, agreed with your line manager; produce accurate and timely monthly cost information to the Project Account Manager as requested
Contribute to achievement of group financial plan and profit target as held centrally; Demonstrate good financial control
Identify opportunities that may improve performance and improve contribution
