Process Documentation: Developing comprehensive and standardized documentation for all processes. Continuously identifying areas for improvement and updating documentation as needed.
Workflow Creation: Designing and implementing new workflows to improve efficiency and consistency.
Organizational Learning: Establishing a knowledge management system to maintain and share organizational knowledge.
Project Management: Leading the team through process enhancements and workflow implementation. Setting project goals, timelines, and milestones to ensure successful delivery.
Experience in knowledge management and organizational learning, Background in business development.