Equiti is a pioneering fintech firm and world-class provider of multi-asset fintech products - from liquidity solutions to in-house tech hubs to online trading platforms. With over 400 global specialists in 9 languages, Equiti provides clients with access to individual, professional, and institutional brokerage services in Europe, the Middle East, and Africa.
At Equiti, we believe that financial opportunities can unlock potential for everyone, everywhere. Were on a mission to deliver accessible online trading products around the world through education and accessibility.
Think finance is stuffy Think again.
We see Equiti as a new breed of broker, and we are on the lookout for talented individuals who can perform and excel in a dynamic and innovative working environment. Our Retail Operations department would like to welcome a detail-oriented
PSP Relationship Officerin our office in Amman
Responsibilities
- Build and maintain a strong relationship with the payment providers to improve the business needs.
- Liaise with departments across different entities to ensure the payment project has all necessary information to go live.
- Assist with ad hoc projects as assigned by the department manager.
- Co-ordinate monthly reports of the Payments Teams.
- Facilitate interactions between the internal team and the hosted platforms for the overall success of the organisation.
- Work closely with the Payment Solutions Manager and Global Head of Payments to ensure timely and accurate requests are dealt with.
- Point of contact for all Payment providers.
- Help with managing local relationships with banking and PSP partners.
- Reformatted and Implemented reports for the finance team to reconcile PSP.
- Successfully co-ordinate and help with managing the delivery and implementation of payment provider systems which can improve operations, extensive compliance checks, client workflow and website presentation.
- Assure all technical updates are conducted annually between providers, 3rd party and in house.
- Respond to BO, sales or any department questions and queries related to payment providers.
- Provide adequate information about the available Payment Providers and solutions.
- Handleconfidential information in accordance with the Data Protection Act.
- Report Technical errors internally and externally, expedite until resolution.
- Help with leading the negotiations with Payment and technical providers.
- Market research of payment methods for each country/region/entity.
- Competitors analysis on payment offering
- Prepare business case comparison between any potential PSP.
- Discuss BO issues, ideas and solutions with the team on regular basis to optimise BO operations.
- Continuously speak to Sales, BO, and CS for their reviews on what the clients are saying regards to client journey.
- Help with preparing requested presentations from management
- Assis with Reviewing PSPs agreements and coordinate with the legal team and the partners to finalise the draft.
- Document all communication - Confluence. New PSP/Bank, Potential PSP/Bank, agreements, sign off, audit.
- Conduct annual Credit risk review on all PSP relationships.
- Helpwith new PSPs onboarding (with seeking all related parties approvals).
- Assist with testing all payment solutions.
- Cost based approach to all payment related projects to improve net revenue.
Skills & Competencies
- Fluent in spoken and written English.
- Strong analytical and problem-solving skills.
- Excellent management and attention to details. Being flexible and adaptable is very important.
- Aptitude for building relationships and ability to communicate on complex issues.
- Project management, product management or development/programming languages are advantageous.
- Good knowledge of Microsoft Office, computer operation and experienced with Excel formulas.
- Able to multi-task, determine priorities, and meet deadlines in a fast-paced business environment.
- Has capacity to adapt to the changing market environment and work well under pressure.
- FX and MT4/5 knowledge highly advantageous.
Experience Requirements
- Degree holder in Accounting, Finance, Economics, or Business-related.
- 1 3 years experience in Finance / Banking / Customer Service industries is mandatory
Perks
Each of our offices has its special perks; be it no ties, free lunches, charity events, or a hybrid work policy but whenever you walk into an Equiti office, youre sure to see a friendly face. We encourage international collaborations and always keep our eyes open to how we can do more.
The benefits you can expect at your Equiti workplace include:
- Competitive salary package
- Performance-based bonus
- Medical insurance coverage for employees and family members
- Smart working options
- Employee wellness initiatives
- Personalized career development
- Company lunch in the office
- Regular company events
With energy, drive, and imagination, theres no limit to where your career can go at Equiti. With a diverse workforce and geographical spread of offices, we strongly support career development initiatives as well as provide a range of opportunities for professional and life experiences.
Equiti is an equal opportunity employer.
Equiti refers to a group of companies consisting of seven regulated financial services companies licensed to operate in the respective jurisdictions of their incorporation, in addition to our tech and marketing hubs. Equiti has presence in Africa, Europe, and the Middle East.
