Quality Control Lead

We're Hiring ' Quality Control ' .

-Job Description :

* Output daily operational data monitoring reports and weekly and monthly reports .Â

* Investigate Problems .

* Operational training .

* Assist the customer service department with other tasks .

* Draft quality assurance policies and procedures

* Investigate customer complaints and product issues

* Improve Quality performance results; initiate new ideas, send regular quality tips, and simulate quality sessions

* Help agents improve their performance based on the identified relevant quality-related training needs analysis.

Requirements :Â

* Good English, good at Excel .

* Be conscientious, responsible, proactive and efficient in completing work .

* Call Center experience is essential.

* ⁠ Experience are a must, minimum of 6 months to 2 years

* * previse experience in travel and tourism *not a must*

*

Benefits :

* Attractive salary.

* Location : AL FOSTAT MISR AL QADEMA.

* 1 day off

* enthusiastic environment

* knowledge of the travel and tourism worldÂ

To Apply send your cv on :

whats App 01014200294