Receptionist cum Secretary - Medical Clinic

We are seeking a highly organized and professional Medical Receptionist to join our team. They will be responsible for providing exceptional customer service and ensuring smooth office operations. As a Medical Receptionist, you will greet patients both in person and over the phone, schedule appointments, maintain patient records, manage financial transactions, and assist with inventory and equipment management. Greet and assist patients in person and over the phone in a professional manner.

• Schedule appointments and optimize provider schedules to ensure maximum efficiency.

Maintain accurate and up-to-date patient records, ensuring confidentiality of medical information.

• Handle financial transactions, including collecting patient charges and processing payments.

Manage inventory levels and coordinate equipment service and repairs as needed.

• Provide comfort and support to patients by addressing inquiries and maintaining a welcoming reception area.

Respond to emergencies promptly and follow established protocols to ensure patient safety.

• Collaborate with healthcare providers and other team members to facilitate smooth office operations.

Adhere to policies and procedures to maintain compliance with regulatory requirements.

• Qualifications:

High school diploma or equivalent required; additional education or certification in healthcare administration is a plus.

• Prior experience as a receptionist in a health facility role is preferred.

Excellent verbal and written communication skills.

• Proficient in using office equipment such as telephone systems, computers, printers, knowledge of Microsoft Office Suite (Word, Excel, Outlook).

Ability to multitask and prioritize tasks in a fast-paced environment.

• Compassionate and empathetic attitude towards patients.

Pleasant and professional demeanor.

• Ability to remain calm and composed in stressful situations.

Job Type: Full-time:

Language:

• English (Required)

Arabic Preferred

Job Type: Full-time

Pay: AED1,

• 00 - AED3,000.00 per month
  
  Experience:
• receptionist/secretary: 1 year (Preferred)

Language:

• Arabic (Preferred)

English (Required)