Equiti is a pioneering fintech firm and world-class provider of multi-asset fintech products - from liquidity solutions to in-house tech hubs to online trading platforms. With over 400 global specialists in 9 languages, Equiti provides clients with access to individual, professional, and institutional brokerage services in Europe, the Middle East, and Africa.
At Equiti, we believe that financial opportunities can unlock potential for everyone, everywhere. We're on a mission to deliver accessible online trading products around the world through education and accessibility.
Think finance is stuffy Think again.
We see Equiti as a new breed of broker, and we are on the lookout for talented individuals who can perform and excel in a dynamic and innovative working environment. Our People&Facilities department would like to welcome a detail-oriented
Receptionist in our office in Amman.
The Receptionist will be the first point of contact to clients and external visitors. Our receptionist duties include offering administrative support to staff, welcome and greet guests, answer incoming calls and manage the front office desk.
Responsibilities
- Diary arrangement and management of meeting rooms.
- Possibly handling event coordination, both internally and externally.
- Handling queries and complaints via phone, email and general correspondence.
- Greeting all visitors in a professional manner.
- Transferring calls as necessary.
- Possibly managing office supplies such as stationery, equipment and furniture.
- Performing ad-hoc administration duties as required by the HR Business Partner and Office Manager.
- Maintaining office services as required (such as cleaners and maintenance companies).
- Receiving and dispatching deliveries.
- Assisting with mail as required.
- Taking and ensuring messages are passed to the appropriate staff member on a timely basis.
- Assisting the HR team with recruitment, on-boarding and arranging for interviews.
- Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges).
- Direct and manage in a professional and efficient way all incoming phone calls and inquiries to the relevant persons.
- Provide basic and accurate information in-person and via phone/email.
- Scheduling appointments when required and manage the manage the diary of the executives.
- Ensure reception area and meeting rooms are tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures).
- Perform other clerical receptionist duties such as filing, photocopying, transcribing, and faxing as requested.
- Handles travel requests, including hotel, flight and transportation booking accordingly to the internal travel policy.
- Generating reports as requested by the Office Manager.
- Perform tasks efficiently and diligently.
Skills & Competencies
- Proficiency in Microsoft Office Suite.
- Hands-on experience with office equipment (e.g. fax machines and printers).
- Professional attitude and appearance.
- Solid written and verbal communication skills.
- Ability to be resourceful and proactive when issues arise.
- Excellent organizational skills.
- Multitasking and time-management skills, with the ability to prioritize tasks.
- Customer service attitude.
- Attentions to detail and diligent at their work.
- Punctual.
- Have the capacity to understand the business.
- A degree holder and additional certification in Office Management is a plus.
- Strong communication skills (Written and Verbal) in English and ideally in Arabic.
- Proven work experience as a Receptionist, Front Office Representative or similar role .
Experience Requirements
- Highly organized and detailed oriented.
- Shows passion, motivation and dedication .
- Strong business ethics, including the ability to work in a highly confidential workspace.
- Strong written and verbal communication skills in both Arabic and English is required.
- Proven working experience with Microsoft Office.
Perks
Each of our offices has its special perks; be it no ties, free lunches, charity events, or a hybrid work policy but whenever you walk into an Equiti office, you're sure to see a friendly face. We encourage international collaborations and always keep our eyes open to how we can do more.
The benefits you can expect at your Equiti workplace include:
- Competitive salary package
- Performance-based bonus
- Medical insurance coverage for employees and family members
- Smart working options
- Employee wellness initiatives
- Personalized career development
- Company lunch in the office
- Regular company events
With energy, drive, and imagination, there's no limit to where your career can go at Equiti. With a diverse workforce and geographical spread of offices, we strongly support career development initiatives as well as provide a range of opportunities for professional and life experiences.
Equiti is an equal opportunity employer.
Equiti refers to a group of companies consisting of seven regulated financial services companies licensed to operate in the respective jurisdictions of their incorporation, in addition to our tech and marketing hubs. Equiti has presence in Africa, Europe, and the Middle East.
