To ensure patient satisfaction at all touch points and to provide patient centric service.- Coordinating with doctors and fixing appointments, attending the calls, cash collection according to the treatment advised
Handling telephonic inquiries of the patients and keeping a record of the same.
- Booking new and follow up appointments of the patients online / Offline
Calling patients, who missed their first and follow up appointments for the next appointment and reason for missing the same.- Greeting and welcoming the patients/guests/consultants both voice and face to face
Assisting patients to fill up the registration form and then registering patients i
- Collecting payments and generating receipts for the patients.
Following the patient flow as per standards and coordinating the same with other- Billing for the patients and closure of account on daily basis before leaving
Collecting feedback forms from the patients and documenting the same. End of the
- Maintaining the In & out appointment timings and end of the month preparing reports
Job Type: Full-time
Pay: AED7,
- 00 - AED8,000.00 per month
Experience: - receptionist: 8 years (Preferred)
Language:
* Arabic (Required)
