Receptionist

Responsibilities:

• Greet patients & register new patients and assist them to complete all necessary forms and documentation.
• Verify and update patient information in the data system.
• Inform patients of dental office procedures and policy.
• Schedule patients appointments.
• Confirm upcoming appointments and recalls according to office protocol.
• Inform patients of financial treatment plan options.
• Handle angry patients.
• Responsible for patients satisfaction.
• Maintain a professional reception area.

Requirements:

• Professional attitude and appearance.
• 1:3 years of experience in related field.
• Good looking and presentable.
• Proven experience as Front Desk Representative, Agent or relevant position.
• Proficient in English (oral & written).
• Excellent knowledge of MS Office.
• Strong communication and people abilities.
• Problem-solving skills.
• Customer service orientation.