Job Description
Greet and welcome guests as soon as they arrive at the office
Direct visitors to the appropriate person and office
Answer, screen and forward incoming phone calls
Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
Provide basic and accurate information in-person and via phone/email
Receive, sort and distribute daily mail/deliveries
Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
Order front office supplies and keep inventory of stock
Respond to clients complaints in a timely and professional manner.
Maintain membership sales and retention programs to meet or exceed membership financial goals.
Perform Membership sale closing procedures including application & contract.
Desired Candidate Profile
Profile:
Work experience as a Front Desk Agent, Receptionist or similar role.
Customer service attitude
Excellent communication and organizational skills
Good command of English both written and spoken.
Maximum age 30.
Flexible to work on a rotational basis.
Must be Fit & Presentable
Education:
Bachelor of Hotel Management(Hotel Management)
Gender:
nm
Nationality:
Any Nationality