Regional Retail Director

Responsible for developing and executing the operational retail strategy in support of the overall business plan and strategic direction of the organization, specifically in the areas of business planning, retail, budgeting, forecasting, risk, and governance optimizing the organization's operational capabilities with regards to regional retail operations in the GCC region.

Management:

1. Provides focus and a sense of direction to the department employees and management.

2. Establish and carry out the regional & departmental goals, policies, and procedures.

3. Manage general activities related to providing departmental services.

4. Consult with other executives, staff, and team members about general operations.

5. Direct, manage, and oversee the departmental financial and budgetary activities.

6. Analyze financial statements, reports, and other performance indicators and provide the necessary feedback and recommendations.

7. Identify areas of raising efficiency and effectiveness and to improve performance, policies, and programs.

8. Monitor control and approve capital & non-capital expenditures and audit effectiveness.

9. Endeavor to develop and succeed in maintaining appropriate company image that strives towards excellence in satisfying customers and the respective brands.

10. Develop quantified M.B.O. plans for the direct subordinates and ensure that the process propagates through all levels.

11. To maintain viable and healthy relation with strategic accounts, business partners, official entities, and government bodies

12. Perform other related duties as directed by the immediate superior.

Technical:

13. Provide operational guidance to accelerate the development of the company's growth and expansion plans as per the budget.

14. Drive sales and marketing activities to ensure promotion of the existing and new brands.

15. Constantly review sales analytics, costs of inventory, operational expenses, and all business critical.

16. Should also develop a plan to suggest to management how each location could change to maximize profits and reduce loss at the store level.

17. Coordinate expansion of new outlets with brands and other stakeholders.

18. Responsible for overseeing that all activities are carried out within the financial budgets as agreed upon with the Brand principals.

19. Design and implement company's sales terms and conditions, set showroom budget, target, and bonus Scheme.

20. Prepare products launching into market as per the preset planner and marketing campaign

21. Educating new team members on the company's expectations, job duties and other requirements

22. Developing and executing marketing and business strategies to increase footfall in all stores

23. Maintain the focus on customer experience to grow the brand and increase sales

24. Identifying opportunities to expand retail operations across regions

25. Ensuring all locations have sufficient inventory and staff to operate

26. Measuring key performance indicators and identifying ways to improve customer service

27. Coordinate with respective brand managers to train the sales team on the respective products

Policy and Procedure:

28. Ensure the implementation of all organizational policies and procedures.

29. Ensure the implementation of all regulatory and SLA protocols.

Safety & Risk Management:

30. Ensure departmental risk management plan is in place and applied.

31. Responsible for managing the department's exposure to operational risks.

32. Ensure commitment to all QHSE protocols and procedure as per organizational and official requirements.

Education

• College or University Graduate (preferable higher level of education MBA, etc....) in the fields of Business Administration, or related fields.
• Management Trainings

Professional Experience

• From eight (8) to ten (10) years experience gained through increasingly responsible management positions within similar positions in related fields within the luxury retail market particularly in watches, jewelry, and fashion.
• A minimum of five (5) years recent experience as a retail operational executive within the luxury retail market particularly in watches, jewelry, and fashion

Competencies Required

• Proficiency in MS Office packages such as Word and Excel, PowerPoint Presentation; e-mail and internet etiquette, Business valuation and acquisition; feasibility studies preparation; business plan presentations; basic accounting, data research and interpretation.
• Familiarity with risk assessment.
• Management skills related to strategic operational management.
• Knowledge of financial statements and reports
• Experience in strategic planning and execution.
• Extensive knowledge of accounting, budget formulation and control
• Familiarity with related government sectors regulations
• Leadership and personal effectiveness
• Capable negotiator and persuader with the ability for critical thinking.
• Excellent communication skills (written and spoken)
• Physically and mentally fit for the job

Required Licenses/Certifications

Technical Training Certificates / licenses

Languages

Proficient in English language (read, write, speak)

Proficient in Arabic language (read, write, speak)