Job Description
Skill Farm Members are invited to apply for the following role:
Responsibilities:
Help develop an effective communication and relationship program at all levels to facilitate execution of the Organizations business plans.
Understand the Brokers strategy, organizational structure, business priorities, market differentiation, etc., and connect it to a thorough understanding of the Organizations Group, General Insurance, Business Division and Strategic Business Unit strategies.
Monitor performance and identify consistent non-compliance issues escalated by other team members and highlight patterns for senior members of the team to address.
Analyze key themes from a wide range of data sources in order to identify how different scenarios may impact upon the business and make recommendations to improve sales processes and effectiveness.
Design and implement business process standards and deliver programs / campaigns to ensure they are adhered to.
Evaluate the most complex customer/distributor issues and service requests and develop bespoke technical solutions to enable the organization to meet their needs within policy constraints and make changes to drive channel/segment growth where possible.
Leverage the appropriate tools to improve sales effectiveness and pursue improvement of channel or customer segment capabilities across multiple geographies (including development of customer or distributor insights, segmentation, and value proposition)
Skills & Qualifications:
Bachelor's degree (or equivalent) in Finance and 8 or more years of experience in related field
An ability to understand, interpret and translate customer requirements into deliverables.
A good understanding of the compliance requirements affecting dealings with Intermediaries, Trustees, Companies, and members.
Strong reputation for delivery against sales and expense targets.
Well-versed in Commercial Insurance, Reinsurance process and framework.
Relationship management skills at all levels both externally and within the organization.
Excellent communication, influence, and motivation skills.
Business planning and organization skills.
Negotiation skills.
Creative thinking and problem-solving skills.
Self-motivated and goal orientated; resilient.
