Renewal Specialist

RENEWAL SPECIALIST

Job Summary

Computational Enterprise Simulations (CES) is seeking a highly motivated Renewal Specialist to join our dynamic team in Dubai, UAE. As a Renewal Specialist, you will play a pivotal role in managing the end-to-end process for renewal, collaborating with the sales executives and management. This role offers the opportunity to work with cutting-edge technology and collaborate with cross-functional teams to drive business success.

Key Responsibilities:

Engage with sales executives and management to prepare, review, process, and expedite sales orders and related workflow and services.

Research and understand account data, order history, and special pricing situations to assist with quote proposal generation.

Collaborate with stakeholders to ensure the timely submission and processing of revenue.

Perform post-order procedures, such as revenue reconciliation and order splitting.

Conduct regular meetings with sales executives and management to review opportunities and plan for successful deal closures.

Train team members and sales teams on sales policies and processes.

Identify opportunities for process improvement and propose solutions.

Requirements:

Bachelor's degree in business, accounting, or a related field.

Minimum of 3 years of experience in sales operations, sales support, sales planning, or sales strategy role in a corporate setting.

Advanced English language proficiency (able to read, write, and speak in a business environment).

Advanced Excel knowledge, including the use of complex formulas, and Pivot Tables.

Familiarity with CRM software, such as Salesforce.

Comfortable working with large data sets and creating reports.

Strong teamwork and ability to collaborate with different departments.

Ability to adapt to a fast-changing environment and drive process improvements.

Highly motivated, results-driven, and detail-oriented.

Exceptional problem-solving skills and the ability to handle complex issues with minimal supervision.

Demonstrated respect, courage, and generosity in interactions with colleagues and clients.

Growth mindset.