Job Description
Essential Duties and Responsibilities:
follows the personal hygiene, freshness, well-groomed and always maintain cleanliness specially using deodorant and mouthwash at the beginning and during the duty.
Acts promptly and professionally on guest needs.
Displays good teamwork towards his colleagues
Maintains the Maximum Operating Standards and the Rosewood Standards.
To sell our guest rooms the highest possible occupancy at the maximum achievable rate.
To promote all hotel restaurants to assist in achievement of the revenue goals set by the hotel management.
To up sell to every guest at every sales opportunity the products of Rosewood hotel
Ensure that personal product knowledge is maintained to the highest level so that the guest receives a professional, competent, and consistent service
Cooperates with all departments in the hotel for room reservations
