Resort Receptionist

Role Description

This is a full-time on-site role as a Resort Receptionist located in the Riyadh Region. As a Resort Receptionist, you will be responsible for greeting and checking-in guests, answering phone calls, making reservations, and providing exceptional customer service. You will ensure a smooth check-in and check-out process, handle guest inquiries and requests, and maintain a neat and organized front desk area.

Qualifications

• Local citizen with at least 2 years of experience
• Prior experience in a customer service role
• Excellent communication and interpersonal skills
• Ability to multitask and handle stressful situations with ease
• Proficiency in using hotel reservation and management systems
• Strong attention to detail
• Fluency in both written and spoken English (knowledge of additional languages is a plus)
• Flexibility to work shifts, including weekends and holidays
• Strong problem-solving skills and ability to provide quick and effective solutions
• Professional attitude and appearance
• High school diploma or equivalent