Responsibilities- Greeting guests as they enter, and putting them on a waiting list as necessary.
Providing guests with menus and answering any initial questions.- Seating guests at tables or in waiting areas.
Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers.
- Engaging with guests to ensure they're happy with food and service.
Responding to complaints and helping to resolve them.- Answering phone calls, taking reservations and answering questions.
A knowledge of the menu.
- Helping out with other positions in the restaurant as needed.
Providing great customer service.
- High school diploma or equivalent preferred.
Ability to provide top-notch customer service in a fast-paced environment.- A positive attitude and ability to work well under pressure with all restaurant staff.
Does high-quality work while unsupervised.
- Able to work in a standing position for long periods of time.
Able to safely lift and easily maneuver trays of food when necessary.- Willing to follow instructions and ask questions for clarification if needed.
Able to handle money accurately and operate a point-of-sale system.
- Able to work in a busy restaurant environment.
* Restaurant experience a plus.
Job Type: Full-time
