Restaurant Manager

Job Summary:

As the Restaurant Manager at our stand-alone restaurant, you will play a pivotal role in overseeing all aspects of the restaurants daily operations. This hands-on position requires a dynamic leader who can ensure smooth operations, exceptional service, and financial success. You will be responsible for managing a dedicated team, maintaining high standards, and contributing to the continued growth and reputation of Louzan Hospitality.

• Key Responsibilities:

Operational Oversight:

• Manage daily restaurant operations to ensure a seamless and high-quality dining experience.

Supervise and motivate staff, including, training, scheduling, and performance management.

• Coordinate with kitchen and service teams to ensure timely and accurate food and beverage service.

Uphold standards of cleanliness, safety, and sanitation in all areas of the restaurant.

• Customer Experience:

Provide outstanding customer service, handling and resolving complaints and issues promptly and professionally.

• Create a welcoming and positive atmosphere for guests, enhancing their overall experience.

Collect and analyze customer feedback to drive improvements and maintain high satisfaction levels.

• Financial Management:

Oversee budgeting, cost control, and financial performance to achieve profitability targets.

• Manage cash handling procedures and ensure accurate financial reporting.

Implement strategies to increase revenue, manage inventory, and reduce waste.

• Compliance and Safety:

Ensure adherence to all local health and safety regulations, including food safety standards.

• Conduct regular inspections to maintain cleanliness and safety standards.

Enforce restaurant policies and procedures to ensure smooth and efficient operations.

• Marketing and Community Engagement:

Develop and implement local marketing initiatives to attract and retain customers.

• Create and manage promotional events, specials, and loyalty programs to boost traffic and sales.

Foster relationships with the local community and stakeholders to enhance the restaurants presence.

• Qualifications:

Proven experience as a Restaurant Manager or in a similar leadership role within the hospitality industry.

• Fluency in both English and Arabic is required, with strong communication skills in both languages.

Strong organizational skills and the ability to manage all aspects of restaurant operations independently.

• Excellent communication and interpersonal skills, with a focus on customer service and team leadership.

Proficiency in restaurant management software, POS systems, and Microsoft Office Suite.

• Knowledge of food safety and sanitation regulations.

High school diploma or equivalent required; a degree in Hospitality Management or a related field is preferred.

Job Type: Full-time

Language:

Arabic (Preferred)