Retail Store Manager

About Us:

Mohamed & Ramy is a leading barber shop brand specializing in men's skin care and grooming services delivered in a luxurious manner. Established in 2009, our brand has set the standard for excellence in men's grooming, providing top-notch services tailored to meet the unique needs of modern gentlemen.

Position Overview:

As a Store Manager, you will play a pivotal role in the success of our establishment. You will be responsible for overseeing all aspects of daily operations, including managing staff, maintaining high standards of customer service, and driving business growth. Your leadership and management skills will be essential in creating a positive and productive work environment while ensuring the satisfaction of both clients and employees. Additionally, you will have the opportunity to contribute to strategic planning and the implementation of innovative marketing initiatives to enhance our brand presence and attract new customers. Overall, this position offers a dynamic and rewarding opportunity for individuals passionate about the barbering industry and dedicated to delivering exceptional service.

Responsibilities:

• Oversee daily operations of the Store, ensuring smooth and efficient workflow.
• Maintain high standards of customer service and ensure client satisfaction.
• Lead, motivate, and manage a team of employees to ensure high performance.
• Monitor inventory levels and place orders for supplies as needed.
• Handle customer inquiries, complaints, and feedback in a professional and timely manner.
• Ensure compliance with health and safety regulations.
• Prepare financial reports, monitor expenses, and manage budgets effectively.
• Collaborate with senior management to develop business strategies and goals.
• Handle administrative tasks such as payroll processing, scheduling, and record-keeping in accordance with company policies and procedures.
• Stay informed about industry trends, competitor activities, and customer preferences to identify opportunities for business growth and differentiation.

Skills and Requirements:

• Previous experience at least 5 Years as a Branch Manager or in a related role.
• Bachelor's degree (Commerce or Business Administration) preferred.
• Excellent communication and leadership skills.
• Strong understanding of Men Grooming.
• Analytical skills and the ability to make strategic decisions.
• Dedication to achieving operational and financial goals.

Why Join Us:

• Competitive salary and benefits package.
• Opportunities for professional development and growth.
• Dynamic and supportive work environment.
• Chance to be part of a collaborative and innovative team.

Mohamed and Ramy is an equal opportunity employer and values diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, or veteran status