This role will be accountable for enrolment of eligible employees into insurance plans for Reliance Health. This outreach and enrollment are for those employees who do not have access to a computer or mobile phone.
Key tasks will include:
- Travel to place of employment for an eligible enrollee
- Explanation of benefit plan options
- Assistance with the completion of the enrollment form
- Keying enrollment information into Reliance Health system
- Develop and maintain a great working relationship with all internal customers and provide the needed support
- Register enrollees without smartphones/emails via physical forms.
- ID card production (See ID card production policy)- ensure that id card requests are treated within the stipulated timeline on the id card policy sheet. Cards should be sent out for delivery in record time.
- Maintain and update the id card sheet appropriately.
- Availability to pick up completed forms from clients when the need arises.
- Sales Admin members are responsible for ensuring the proper documentation of signed SLAs
- Notifying the sales department of updates made to the proposal sheet from time to time.
- Retrieve data from the database or electronic files as requested.
- Perform other sales admin duties as may be required/determined by the manager
Requirements
- Fresh Graduates are welcome to apply
- Strong communication and client service aptitude
- Basic proficiency in the use of Microsoft Office tools
- Willingness to work on a shift basis and on weekends
- Strong analytical skills
- Excellent ability to provide consultative guidance to prospects and customers
Benefits
- Work alongside & learn from best-in-class talent
- Join a market leader within the Insurance space
- Attractive Salary & benefits
- Unlimited leave days
- Fantastic work culture
- Work and learn from some of the best in the industry
- Great work-life balance
