Date: Oct 25, 2024
Location:
Dubai, AE
Company: Mindware FZ-LLC
Req ID: 938
Job Title
Sales Administration Officer
Job Scope
The Sales Administration Officer is accountable for processing sales orders on a daily basis including the placement and tracking of orders, management of shipments and order fulfilment.
Main Duties And Responsibilities
- Process customer orders for all products in compliance with the company's policies and procedures;
- Receive, review, acknowledge and place customer sales orders accurately and promptly on the ERP system;
- Act as the primary contact to customers, close business in coordination with the related sales employee and complete administrative functions
- Fulfill orders once released from credit;
- Track shipments and update customers and internal stakeholders on order backlogs and information;
- Work with logistics, sales and credit teams to ensure order fulfilment in a timely manner;
- Handle customer complaints in a timely manner and escalate issues when necessary;
- Update sales reports as required and manage ad hoc requests as and when necessary;
Position Requirements
Education
Bachelor's degree in Business Administration or any other related field
Experience
At least 2 years of relevant experience
