Job Purpose/Role:
Provide administrative support to the Sales & Rental team to ensure efficient day-to-day operation and will serve as a point of contact for customers with queries about products, orders and deliveries and provide support for sales representatives ,should be able to contribute to high quality customer service and achieve sales targets.
Job Responsibilities
- Assist the General Manager- Sales & Rental by consolidating all the required documents for his easier review.
- Prepare summary of supplier bids and proposals for labour, material and equipment for review of the General Manager- Sales & Rental .
- Handle marketing enquiries to ensure that they are addressed accurately and in a timely manner Handle the distribution of marketing materials (i.e, brochures, proposals) to clients to ensure that they receive the necessary information about the company's products or services.
- Provide assistance during promotional activities of projects.
- Provide after-sales support to ensure that customer requirements are addressed.
- Maintain the department files and records to ensure that they are complete and properly organized.
- Ensure that all vendors are registered in the company's ERP system in accordance with company requirements.
- Prepare the work order in the company's ERP system to ensure that requirements are addressed and such are issued to relevant parties.
- Handle the arrangement of meetings for the department or manager. Handle the timely preparation and distribution of the minutes of meeting.
- Prepare the required reports periodically ensuring accuracy and timely submission.
- Coordinate the arrangement of gate passes for visitors or guests as and when required.
- Adhere to and promote the company values of Integrity, Passion, Respect, Forward Thinking and Teamwork.
- Any other responsibilities as may be required by the General Manager - Sales & Rental.
Qualification & Skills:
- Minimum of 3 years of relevant experience or relevant experience
- Bachelor's Degree in a Business or Technical discipline or any equivalent degree
- Hands on experience with CRM software and MS Office (MS Excel in particular)
- Understanding of sales performance metrics
- Exceptional interpersonal and customer service skills.
- Advanced knowledge of administrative recordkeeping.
- Familiarity with sales reports and sales records.
- Proficiency with word processing and spreadsheet software.
- Excellent written and verbal communication skills.
- Excellent organizational and multitasking skills
- A team player with high level of dedication
