Job Description
Role Description
This is a full-time on-site role for a Retail Sales Representative at KOAY Silver Store located in El Sheikh Zaid - Giza.
The Retail Sales Associate will be responsible for interpersonal interactions with customers, showcasing product knowledge, effective communication, and delivering exceptional customer service on a daily basis.
Greet and direct customers
Provide accurate information (e.g. product features, pricing and after-sales services)
Answer customers questions about specific products/services
Cross-sell products
Ensure racks are fully stocked
Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
Provide customer feedback to the Store Manager
Stay up-to-date with new products/services
