Job Description
Job Purpose
- Identify potential new customers
- Sell products to potential and existing customers face-to-face, achieving sales target
- Keep up-to-date records of all sales related activity
- Convert market understanding and sales leads into commercial opportunities
Essential duties and responsibilities
- Research and understand the market and customer needs
- Agree and review sales objectives and targets for oneself with the KAM and wider sales team
- Provide customers regularly with helpful material such as product samples and catalogues
- Quote prices, credit and contract terms, warranties and delivery dates to customers accurately
- Forward customer orders appropriately to CS, achieving zero errors during entry to the system
- Monitor and record customer interactions or transactions, record details of inquiries, complaints, or comments, as well as actions taken.
- Gather information on customer needs and target selling strategy accordingly
- Contact current and potential customers to promote products and services based on an understanding of their needs
- Deliver activities agreed with KAM, e.g. meetings, proposals, presentations
- Consult with customers after sales or contract signings to answer questions and provide support
- Collaborate with and answer colleague questions, working together where necessary to create value for the business
- The above is not intended to be an exhaustive list of all duties and responsibilities required.Other duties may be assigned
