Responsible for developing a working knowledge of all departments in the hotel and their dependence and interaction with the Sales Department. Responsible for driving customer loyalty by delivering service excellence throughout each customer experience. Proactively prospect for the target customer of the property (e.g., group, catering, business travel, leisure travel). Learn proficiency in using Customer Focused Sales Call Process and the skill of closing the sale through training and trial. Full understanding of property revenue goals and how to achieve personal and team related revenue goals. Provide service to our customers in order to grow share of the account on behalf of International, across the enterprise. Partner effectively with Event Services to maximize the customer experience of the property.
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Who are we looking for_
- 2+ years of progressive Sales and Marketing or related experience
Previous experience in the Hospitality industry preferred; experience selling luxury brands and experiential services preferred.- Experience in successfully developing and executing creative ways to improve the group pace, while focusing on the basics of the sales process such as prospecting, account follow-up, etc.
Proven skills as an industry leader to lead and motivate a strong, dynamic team
- Experience developing marketing programs and initiatives that work and will improve the properties top of mind position in the minds of the meeting planner community and the end-user for the leisure transient market.
Job Type: Full-time
Experience:
- management: 1 year (Preferred)
Language:
* Arabic (Preferred)