Sales Operations Coordinator

Job Summary:

We are looking for a motivated and detail-oriented Sales Administrator to join our sales team. The Sales Administrator will support the sales department by managing schedules, processing orders, and providing customer service. The ideal candidate will be highly organized, have excellent communication skills, and be capable of multitasking in a fast-paced environment.

Key Responsibilities:

Sales Support: Assist sales representatives with preparing quotes, proposals, and presentations.

Order Processing: Accurately process customer orders, ensuring all details are correct and orders are fulfilled in a timely manner.

Documentation: Maintain sales records and create regular sales reports for management review.

CRM Management: Update and maintain customer relationship management (CRM) systems with accurate and current information.

Coordination: Schedule and coordinate sales meetings, appointments, and travel arrangements for the sales team.

Communication: Liaise between the sales team and other departments to facilitate smooth operations.

Administrative Tasks: Perform various administrative duties such as filing, data entry, and handling correspondence.

Qualifications:

Education: High school diploma or equivalent; a bachelor's degree in business administration, marketing, or a related field is preferred.

Experience: 2+ years of experience in a sales support or administrative role.

Skills:

o Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

o Experience with CRM software (e.g., Salesforce) is a plus.

o Excellent verbal and written communication skills.

o Strong organizational skills and attention to detail.

o Ability to multitask and prioritize workload effectively.

o Problem-solving skills and a proactive approach to work.

Personal Attributes:

Customer-Focused: A commitment to providing excellent customer service.

Team Player: Ability to work collaboratively with team members across departments.

Adaptable: Comfortable working in a fast-paced and dynamic work environment.

Reliable: Strong work ethic and dependable.