Sales Reconciliation Officer

We are seeking a meticulous and highly organized Sales Reconciliation Officer to join our team. This individual will play a critical role in ensuring the accurate and timely reconciliation of daily, weekly, and monthly sales data across all channels (in-store, online, wholesale, etc.). The ideal candidate will possess strong analytical skills, attention to detail, and a deep understanding of financial processes within the luxury fashion retail industry.

Key Responsibilities:

Sales Data Reconciliation:

- Perform daily, weekly, and monthly reconciliations of sales transactions from all sales channels, including retail stores, e-commerce, and wholesale.

- Ensure accurate matching of sales records with payment data, inventory transactions, and external reports (e.g., from payment processors and third-party vendors).

Data Accuracy & Reporting:

- Identify discrepancies in sales and payment records and work with relevant teams (e.g., finance, operations, IT) to resolve issues promptly.

- Prepare and maintain detailed reports on sales performance, reconciliation outcomes, and discrepancies for senior management.

System Integration & Management:

- Work closely with the IT team to ensure seamless integration between platforms, softwares, and point of sale (POS) systems.

- Continuously monitor the effectiveness of reconciliation processes and suggest improvements as needed.

Financial Compliance & Auditing:

- Ensure that all sales data reconciliations comply with company policies, accounting standards, and applicable regulations.

- Assist with internal and external audits by providing required documentation and explanations regarding sales discrepancies.

Cross-functional Collaboration:

- Collaborate with the finance, operations, and customer service teams to ensure any discrepancies, chargebacks, or refunds are promptly addressed and resolved.

- Liaise with store management and regional teams to verify transaction accuracy and align reconciliation efforts across locations.

Problem Solving & Issue Resolution:

- Proactively identify trends or recurring issues in sales discrepancies and suggest process improvements or system adjustments.

- Investigate and resolve any discrepancies in a timely manner to prevent revenue loss or customer dissatisfaction.

Continuous Improvement:

- Participate in the development and implementation of best practices for sales data reconciliation processes.

- Stay current with industry trends, tools, and technologies to improve efficiency and accuracy in reconciliation efforts.

Education:

- Bachelor's degree in Finance, Accounting, Business Administration, or related field.

Experience:

- Minimum of 5 years of experience in a reconciliation or financial operations role, preferably within the luxury fashion retail industry or high-end consumer goods.

- Experience working with POS systems, e-commerce platforms, and accounting software (e.g., SAP, etc.).

Skills & Competencies:

- Strong analytical and problem-solving skills with exceptional attention to detail.

- Ability to manage large volumes of data and perform reconciliations efficiently.

- Proficiency in Microsoft Excel (advanced level) and other data management tools.

- Knowledge of luxury retail sales processes, payment systems, and financial reporting.

- Excellent communication skills, with the ability to collaborate across teams and departments.

Personal Attributes:

- Highly organized with the ability to prioritize and manage multiple tasks simultaneously.

- Strong sense of responsibility and accountability.

- Ability to work independently and as part of a team in a fast-paced environment.