As a Sales Representative , you will be responsible for assisting customers in finding the perfect mattress to meet their needs and preferences. You will engage with customers, provide product information, and guide them through the sales process to ensure a positive shopping experience. This role requires excellent communication skills, product knowledge, and the ability to build rapport with customers to drive sales and meet targets.
Responsibilities:
- Greet customers as they enter the showroom and inquire about their mattress needs.
- Listen attentively to customers to understand their preferences, sleeping habits, and any specific requirements.
- Provide detailed product information, including features, benefits, and differences between various mattress models.
- Assist customers in selecting the appropriate mattress based on their preferences, budget, and health considerations.
- Demonstrate mattress features such as firmness, support, and comfort levels to help customers make informed decisions.
- Answer customer questions about warranties, delivery options, and after-sales services.
- Process sales transactions accurately and efficiently.
- Follow up with customers to ensure satisfaction with their purchase and address any concerns or issues.
- Maintain a clean and organized showroom environment to enhance the shopping experience.
- Collaborate with the sales team to achieve individual and team sales targets.
Qualifications:
- High school diploma or equivalent; bachelor's degree preferred.
- Proven experience in retail sales, preferably in the mattress or furniture industry.
- Excellent interpersonal skills.
- Strong communication skills, both verbal and written.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Knowledge of mattress types, materials, and construction is a plus.
- Results-oriented with a track record of meeting or exceeding sales targets.
- Flexible schedule, including weekends and evenings, to accommodate showroom hours.
- Positive attitude, enthusiasm, and a passion for helping customers find the perfect mattress.
This job description outlines the key responsibilities and qualifications for the Sales Representative position in a mattress showroom. Adjustments can be made based on specific requirements and preferences of the employer.
This job post is only for candidates based in IRBID ONLY.
