Job Advert
Internal Job Title: Sales Support Engineer
Business: Lucy Switchgear Arabia
Location: Riyadh, Saudi Arabia
Job Reference No: 3545
Job Purpose
The primary purpose of the Sales Support Engineer role is to support the sales team by providing technical expertise and assistance throughout the sales process. This includes understanding and addressing customer needs , preparing technical proposals , and ensuring the effective presentation and demonstration of the companys products and services . By leveraging technical knowledge and interpersonal skills , the Sales Support Engineer helps to bridge the gap between customer requirements and the companys offerings , ultimately contributing to customer satisfaction and the achievement of sales targets .
Job Context
The role will be based in Saudi. To undertake any other duties and responsibilities as required / instructed in order to maintain and / or improve the efficiency, quality and service provided by LSA management team and by the Sales Department.
Key Accountabilities
These will include:
Sales activities:
Circulate the forms for issuing new customer codes and credit notes.
Managing Distributors and agents files including but not limited to: Agreements, commissions,
Circulate and update Monthly Sales Forecast
Update Yearly Sales Budget and Medium Term Plan
Handle visit/transit visa application, travel booking, hotel reservation, guest relation and factory visit
Assists / supports all sales team members for all day to day sales activities
Assists / Coordinates with Tendering Engineer for preparation of tender / prequalification documents for utilities & Technical Submittals when required.
Distribute Occasional Greetings Cards to customers / agents distribution
Document filing as per ISO standards
Handing over Sales Orders including all required documentation to contracts
Actively contribute to the direction of the business as a member of the Sales team of LSA. Timely Completing Tasks
Processing activities:
Issue order acknowledgements
Prepare and circulate internally monthly inspection plans
Issue inspection calls to customers in coordination with the sales team
Follow up for inspection whenever required
Arrange and coordinate Transportation and Entry gate passes for customer inspectors
Distribute the inspection MOMs to customers and internally Timely Completing Tasks
Marketing activities:
Supporting the marketing manager with the delivery of global and local marketing campaigns
Assists Marketing Manager for Exhibit participation
Liaise with the Global Marketing Team to ensure timely response to their queries. Timely Completing Tasks
Qualifications, Experience & Skills
Minimum Experience:
Bachelors Degree Electrical or Mechanical Engineering,
Self-driven individual with business acumen.
Job-Specific Skills:
Key strengths:
Good skills in Microsoft Outlook, Word & Excel
Strategic Sales and Business Development
Customer Management and Operations
Meticulous with tenders and quotes
Develop and maintain effective relationships with key internal and external stakeholders
Good Command in English language
Behavioural Competencies:
Strong Entrepreneurial Skills, Focus on Delivery, Team and Business Development, Structured Thinking
Values: Demonstrate and live by our values:
Caring
Working Together
Trusted
Does this sound interesting We would love to hear from you. Our application process in quick and easy. Apply today!
