Senior Account Manager

Job Scope The Senior Account Manager is accountable for managing a portfolio of accounts and promoting the company and its respective products/services through well-defined account management strategies and sound partnerships with existing/potential customers. S/He works towards optimizing sales volumes and champions marketing programs and activities in line with the Sales Manager

Experience:- At least 5 years of relevant experience in eastern province especially with Aramco and its affiliates.

Main Duties and Responsibilities :-

-Technical and Operations

- Prepare and implement the account strategies and roadmap of the assigned portfolio in coordination with the Sales Manager(s) and in alignment with the management;

- Develop and deliver accurate sales forecasts and targets in line with business objectives;

- Lead the vendors relations in alignment with the company's management and strategy;

-Develop and maintain relationships with new and existing channels/clients to expand sales and establish new opportunities;

- Build and maintain a solid channel/customer database, analyze data and develop metrics evaluating loyalty and new opportunities;

-Specify market requirements for current and future products by conducting market research supported by on-going visits to existing and potential customers;

-Oversee the entire sales cycle from quotation to collection;

-Assess credit and/or payment performance, review outstanding settlements and audit resolutions accordingly;

-Ensure a proper storage, tracking and control of inventory through an accurate stock management system;

-Generate sales for the entire portfolio of accounts in terms of long-term revenue and profitability;

-Secure the highest level of engagement and support to Channel partners and respond to issues and/or queries in order to efficiently meet customers needs;

-Oversee the implementation of targeted programs and marketing activities, monitor progress and raise recommendations as and when necessary;

-Evaluate current business processes, identify opportunities for improvement and implement procedures maximizing efficiency and standardization;

-Put available systems into practice (salesforce.com CRM for leads, opportunity and deal registration management) for output efficiency and standardization;

-Talent Development

- Lead and coach the team cultivating empowerment and ownership;

- Develop capabilities and secure a solid succession plan;

Conduct regular performance reviews, identify training needs and oversee development plans

Position Requirements :-

-Bachelor's degree in IT and Marketing or any other related field

Key Competencies :-

• Customer Centric
• Agile
• Accountable
• Business Awareness
• Result Driven
• Negotiation
• Problem Solving and Decision Making
• Planning and Organizing