Company Description
Data Consult, established in 1991 and located in Beirut, is dedicated to providing innovative technological solutions to help businesses thrive in today's globalized world. We enable businesses to leverage state-of-the-art infrastructures to explore markets, communicate effectively, achieve goals, and foster innovation.
Role Description
This is a full-time on-site role for a Senior Collaboration Engineer at Data Consult in Beirut. The Senior Collaboration Engineer will be responsible for designing, implementing, and maintaining collaboration solutions, ensuring seamless communication and connectivity within the organization. The role will involve troubleshooting technical issues, monitoring system performance, and providing technical support to end-users.
Qualifications
- Extensive experience in Voice over Internet Protocol (VoIP) engineering.
- Proficient in configuring, maintaining, and troubleshooting VoIP systems and infrastructure.
- In-depth knowledge of VoIP protocols, codecs, and SIP signaling.
- Skilled in implementing and managing VoIP solutions for both on-premise and cloud-based environments.
- Familiarity with industry-standard VoIP technologies and platforms.
- Strong understanding of network protocols, QoS (Quality of Service), and network security as they relate to VoIP.
- Experience with VoIP monitoring and optimization tools.
- Ability to design and implement scalable and resilient VoIP architectures.
- Knowledge of integrating VoIP systems with other unified communication tools.
- Proficient in diagnosing and resolving VoIP-related issues promptly.
- Understanding of regulatory compliance and security standards in VoIP environments.
- Strong communication skills to collaborate with cross-functional teams and stakeholders.
- Relevant certifications in VoIP technologies are a plus (e.g CCNP Collaboration,CCIE is a Plus).
- Continuous learning and staying updated on emerging trends in VoIP technologies.
- Proven track record of successful VoIP implementations and optimizations in previous roles.
- Expertise in Microsoft SQL Server database management.
- Proficient in writing and optimizing SQL queries.
- Implementing, Troubleshooting CUCM, CUC, UCCX, UCCE
- Strong problem-solving skills and ability to work well in a team environment
- Excellent communication and interpersonal abilities
