We are looking for a Senior Commercial Consultant to contribute to the provision of quality services through effectively listing properties and managing the sales or leasing process in a manner that exceeds customer expectations. Success in this position will be dependent upon the individual's ability to develop expertise in their assigned geographical area, while exceeding the sales targets as set by the company.
The role-holder will be responsible in providing guidance and assistance to Sellers and Buyers in marketing, leasing and/or purchasing property for the right price under the best terms. The candidate will help determine the client's needs and financial abilities to propose solutions that suit them. The Senior Property Consultant ideally should be preparing comparative market analysis to estimate properties value to market the property at the best rate.
Role Requirements:
We are looking for a Senior Commercial Consultant to contribute to the provision of quality services through effectively listing properties and managing the sales or leasing process in a manner that exceeds customer expectations.
Success in this position will be dependent upon the individual's ability to develop expertise in their assigned geographical area, while exceeding the sales targets as set by the company.
The role-holder will be responsible in providing guidance and assistance to Sellers and Buyers in marketing, leasing and/or purchasing property for the right price under the best terms. The candidate will help determine the client's needs and financial abilities to propose solutions that suit them. The Senior Property Consultant ideally should be preparing comparative market analysis to estimate properties value to market the property at the best rate.
Responsibilities of the role:
Lead Generation
- Self-generate leads via phone calls, meetings, viewings and engaging into networking events
- Receive company generated leads from property portals, banners, signage and other marketing initiatives of your department
- Ensure follow up calls/emails are made to clients within 24 hours upon receiving a new lead assignment
- Determine clients needs and financials abilities to propose solutions that suit them
- Consult clients on market conditions, prices, mortgages, legal requirements and related matters, ensuring a fair and honest dealing
- Improve networks by attending different broker events, property launches, real estate conferences and other industry events, engaging into community and others. Active use of social media is also ideal
Listings
- Maintain familiarity with all office listings in your district or location assignment
- Manage listings assigned by management and maintain up to date information by modifying the listing title, description and/or property price when required
- List a minimum of 20 new listings (Sales & Lease) on a monthly basis and maintain a total of 100 published listings in CRM
- Submit complete listing documents to coordinator and monitor the listing status until published following the listing process established in the CRM (Passport, Title Deed, NOC or Sales/Leasing Permit)
- Coordinate with the company photographer for any property photo shoot requirement to ensure listing photos meet the marketing standards of the company
- Manage property listings per portal through the Intranet. Maximize allocation to improve marketing
- Coordinate with the Research Department and Marketing in preparation and drafting of any building or property fact sheet
KPI / Target
- Achieve individual monthly / quarterly / yearly sales targets as set by the HOD or company management
- Monitor achieved target through KPI and Commission Modules in CRM
Documentation and Compliance
- Collect all necessary documentation associated with listing and selling/leasing property and submit them to department coordinator for processing
- Submit complete document requirements for transfer purposes
Contract Management
- Act as an intermediary in negotiations between buyers and sellers, generally representing one or the other
- Handle RERA related leasing and sales issues and coordinate any legal requirement between buyers/tenants and sellers/landlords
- Review leasing agreements, Sales MOUs, Sales Purchase Agreements, Addendums, and other relevant contracts drafted by department coordinator prior to sending them to clients for signing
- Arrange contract signing appointment with both the Seller/Landlord or Buyer/Tenant
Invoicing and Fee Handling
- Issue acknowledgement receipt for any cash or cheque payments received from the client
- Submit payment cheques or transfer slips to coordinator for final verification and submission of payments to Finance Team
- Submit Tax Registration Certificate of the client (Company or Individual) in order to process Tax Invoice once the payment has cleared into CORE Accounts
- Generate pro-forma invoice via Deal Module until the payment has cleared and Tax Invoice is issued by Finance
CRM
- Update all leads with corresponding status, sub status, activity and/or viewings conducted which-ever is applicable
- Consistently update listing information to improve marketing
- Log and track all viewings and activities through CRM Lead and Listing modules
- Track KPI and Commission through KPI and Commission modules respectively
- Liaise with department coordinator with any modification required to a lead, listings and/or deal
- Register successful deal through the Deal Module and approve any deals where you are either a co-agent or internal referral
Reporting
Attend team morning meetings where below will be discussed and/or reported:
- Leads received from previous day Status
- Hot Leads or any clients closing in soon
- Clients ready to offer
- Complaints / Suggestions
Assist when required in preparing and providing various sales reports for the Head of Department
Generate lead, listing, viewing and activity report through the CRM
Education:
Educated to Degree level, in any field
Real Estate sales or leasing experience essential, preferably in the UAE Market
RERA Qualified, knowledge of local laws, practices and processes
Skills & Attributes:
Ability to build relationships with customers
Ability to work independently combined with excellent interpersonal skills
Strong sales, negotiation and communication skills
Understand the need and could manage expectations
Able to multitask, prioritize, and manage time effectively
Ability to work independently combined with excellent interpersonal skills
Experience & Knowledge:
Proven working experience as a real estate agent or real estate salesperson
Knowledge of UAE real estate policies and processes
Extensive experience in document coordination and compliance
Experience in reporting (statistical data)
Experience in using a CRM system; (Masterkey, Propspace, Oracle, other similar CRM)
Basic accounting background
Must be living in the UAE
