SENIOR EXECUTIVE - NIP SALES

Front Sales / Investor Relations Responsibilities:

1. Advise potential investors on their business set-up process from receiving an inquiry to submission of application until they receive their lease and license.
2. Act as the central consultancy point to existing investors interested in expansion of their businesses in NIP.
3. Establish communications with key internal and external parties for the purpose of obtaining the approvals required to proceed with the application processing.
4. Maintain an understanding of relevant DP World & EZW products, services, processes and procedures so that clients can be provided with the information that they require in a timely and accurate manner.
5. Process all applications and requests in an efficient and prompt manner and follow through with relevant parties until lease and license is issued.
6. Ensures the validity and accuracy of the information provided by applicants.
7. Creates and logs in applicants data in the sales system and ensures obtaining all required initial approvals from the concerned departments (Example: EHS, Compliance, Security...etc.) ahead of proceeding with the registration processes.
8. Communicate and follow up with customers on various pending issues such as signatures, documents etc. to ensure efficient processing of all administrative processes.
9. Perform other work associated duties as assigned by direct line manager.
10. Maintain strong relationships with relevant departments within the organization to ensure the investor's smooth and seamless transition which contributes to the overall experience and satisfaction. (Example: Facility Management, End of Lease, Licensing Servicesetc.)
11. Maintain high-level coordination with relevant third parties who play integral roles in the approvals and clearances required for the progress of the application. (Example: EHS, CIDetc.)
12. Follows up with the concerned departments on customer's sales related requirements.
13. Maintains/updates customer data regarding cases and ensure timely and accurate information are processed.
14. Generates reports and submit to team leader to update their activities progress and accomplishment.

Proactive Sales Responsibilities:

1. Participate in the events that promotes NIP business.
2. Attend and generate leads through sector focused seminars.
3. Receives and presents NIP to official delegations.
4. Perform target sales planned visits when requested to attract new clients in NIP.
5. Handle NIP official agents account management and enquiries.
6. Handle NIP web and contact center enquiries and reply within the assigned target period.

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