Job Responsibility:
Training Plan
- Define clear and measurable learning & development objectives aligned with the company and employee development goals.
- Ensure that learning objectives are address the identified skill gaps and performance deficiencies.
- Build a structured training plan based on the training needs analysis that aligned with the company objectives.
- Determine the training timeline, frequency of sessions, and target audience for each training module.
Skill Gap Analysis
- Evaluate current employee skills against desired competencies and job requirements.
- Identify skill gaps at individual, team, and organizational levels.
- Develop skill gap matrices to set the discrepancies and prioritize training areas.
- Collaborate with managers to create tailored development plans for bridging skill gaps.
- Monitor progress and reassess skill levels to ensure continuous improvement.
Training Needs Analysis (TNA)
- Conduct the employees assessments to identify the training needs.
- Collaborate with stakeholders to define learning objectives and performance goals.
- Design data collection methods such as surveys, interviews, and focus groups.
- Analyze collected data to determine training priorities and recommend appropriate solutions.
- Develop comprehensive TNA reports outlining findings and proposed training actions.
Training Budget
- Develop and manage the training budget to ensure cost-effective and efficient use of resources.
- Conduct cost analysis and forecasting to allocate budget resources across training programs effectively.
- Monitor expenses and track budget variances to maintain financial accountability and transparency.
Training Materials
- Lead the design and implementation of customized training materials tailored to different employee levels. This includes presentations, manuals, videos, and e-learning courses.
- Collaborate with the department managers to create engaging and interactive learning materials.
- Ensure alignment of training programs with organizational goals and the industry best practices.
External Trainings
- Evaluate & negotiate the proposals and contracts with external training providers to secure favorable terms, pricing, and quality for external training services based on quality, cost, and alignment with training objectives.
- Measure the ROI of the external training providers to evaluate the effectiveness of each training.
- Monitor vendor/trainer performance contract compliance to ensure delivery of high-quality training services within the assigned budget.
ROI & Training Effectiveness
- Establish evaluation criteria to measure the effectiveness and the impact of the training programs on employee performance.
- Conduct pre-training and post-training assessments to gauge knowledge acquisition and skill enhancement.
- Analyze training feedback and performance data to assess the effectiveness of learning interventions.
- Identify areas of improvement based on impact assessment results and participant feedback.
- Communicate training impact findings to stakeholders and make recommendations for future enhancements.
- Calculate the ROI of training programs by comparing training costs to benefits and outcomes.
- Define clear metrics to measure the financial impact of training on organizational performance.
- Analyze cost savings, productivity gains, and other benefits that happened as a result of the training.
- Present ROI analysis reports to stakeholders to demonstrate the value of training investments.
Personal Development Plans (PDP)
- Foster a culture of continuous learning by promoting knowledge sharing and skill development.
- Organize learning events and workshops to encourage professional growth.
- Implement strategies to encourage employee engagement and participation in learning initiatives
- Collaborating with the employees to set specific and measurable personal development goals.
- Support the employees to foster the personal development plans with an effective actions and timelines.
- Recommending relevant training programs and learning resources for skill enhancement.
- Ensuring alignment of development plans with career aspirations and organizational objectives.
Performance Improvement Plans (PIP)
- Conduct a performance evaluation analysis to identify specific areas where improvement is needed.
- Develop a customized development plan outlining the steps and actions needed to address performance deficiencies.
- Offer mentoring or coaching support to help the employees to enhance their capabilities in specific areas.
- Provide ongoing feedback on performance progress, highlighting areas of improvement and acknowledging achievements.
- Establish clear performance metrics and milestones to track progress towards improvement goals.
- Document detailed records of performance improvement discussions, goals, actions taken, and achievements to evaluate the effectiveness of the improvement plan.
Training Delivery
- Design and perform the non-technical training programs as a trainer, such as the soft skills training programs to enhance the employees skills (e.g. communication, leadership, teamwork, emotional intelligence, etc).
- Conduct workshops and coaching sessions to develop interpersonal skills and conflict resolution techniques.
- Provide personalized feedback and guidance to employees to foster skill development in areas such as time management and adaptability.
- Coordinate all aspects of training logistics, from scheduling sessions to managing expenses.
- Maintain and update the training records, reports, and databases.
- Prepare and maintain the training certificates and attendance records.
Qualification Required
- Bachelors degree in human resources, Business Administration, or related field.
- L&D related certification (e.g. CPT, TOT) is preferred with additional HR Related certifications.
- +5 years of experience in learning and development role.
- Full understanding of the learning and development strategies, activities, and best practices.
- Expertise in a variety of training methodologies, prepare training budgets & measure training impact.
- Advanced proficiency in both Arabic and English in written and verbal forms
