House of Shipping provides business consultancy and advisory services for Shipping & Logistics companies. House of Shipping's commitment to their customers begins with developing an understanding of their business fundamentals. .
Currently House of Shipping is recruiting for Senior Manager/Manager-Business Development for a Leading global freight forwarding company
Key Responsibilities:
Sales and Business Development:
- Actively promote and sell the company's services to new customers, targeting SME and large businesses across the region of operation.
- Continuously secure new business opportunities to meet and exceed monthly/annual revenue and gross profit targets.
- Generate leads, pursue potential clients, and register opportunities in the CRM system.
- Ensure customer data and sales visits are accurately recorded in the ERP-based CRM.
Relationship Management:
- Maintain and develop relationships with new and existing customers by regularly visiting accounts and validating service levels.
- Provide timely and professional follow-up to customer communications, enhancing value-added services.
- Negotiate with customers, ensuring adherence to company pricing guidelines while maximizing profits.
Trade Lane Development:
- Support the development of strategic trade lanes by identifying key trade opportunities and increasing traffic on these lanes.
- Work with internal trade lane teams to promote the company's offerings in specific lanes to both new and existing customers.
- Develop and execute strategies to grow market share and profitability in key trade lanes.
Market Representation & Promotion:
- Represent the company in the marketplace by actively promoting the brand to customers, vendors, and industry stakeholders.
- Raise awareness of company's services as a reputable and reliable provider, establishing a strong presence in the market.
- Promote core trade lines and consolidation products to both existing and potential customers, with the goal of increasing profitability.
Collaboration and coordination with other branches
- Collaborate with other branches to align on trade lane strategies and support global opportunities.
- Conduct joint sales calls with colleagues from other branches, ensuring a coordinated approach to large customers and cross-border opportunities.
- Actively share and identify business opportunities across the company's network, enhancing the overall company performance.
Strategic Planning & Market Analysis:
- Identify and map market opportunities, designing and implementing strategic approaches to capture new business.
- Participate in weekly/monthly sales meetings, sharing insights on market trends and customer needs.
- Gather market intelligence to help develop broader market strategies, contributing to the company's overall growth.
Operational Collaboration:
- Work closely with the Operations and Customer Service departments to ensure the successful execution of customer SOPs.
- Support the operations team in delivering quality service to meet customer expectations and business objectives.
Financial and Administrative Support:
- Collaborate with the receivables team to follow up on outstanding customer payments.
- Provide feedback from customers to management regarding the company's products and services, ensuring continuous improvement.
Background and Experience
- Minimum 3 plus years of experience in sales or business development, preferably in the freight forwarding or logistics industry.
- Proven track record of achieving sales targets and generating revenue.
- Strong understanding of the market and its business dynamics.
- Experience in trade lane development and working within a global network.
