Senior Manager Solution Design

About Us:

Ooredoo is a dynamic global Telecommunications player operating in 10 countries serving more than 138 million customers. Ooredoo Qatar employs approximately 1,600 people driving Ooredoo to be the number one choice for world-class communications services in Qatar, and it is a team that you can be part of!

Role Profile:

This role is responsible for building the solutions especially for new projects/strategic initiatives and harvesting solution artefacts, update Architecture repository across the technology landscape.

Functional Context:

The Technology Unit within Ooredoo is the backbone of the organization providing all technology services which enable Ooredoo to deliver its services to its customers across all technology platforms, 24/7/365. In other words, it's responsible for the management of all Ooredoo networks, technology infrastructure/ platforms and processes to achieve fast time-to-market, high operational efficiency, and support product/ service innovation, and ultimately drive the financial performance of Ooredoo. The department owns the holistic view of current and future technology architecture and executes accordingly, in alignment with OQ technology strategy and Ooredoo Group, and monitors and safeguards the defined architecture in the execution of all technology products.

Role Accountabilities:

Manage and support to achieve traceability of requirements across the project lifecycle from initiator, architecture, to proposed solution and then further to design, build, test and deploy

Manage and work closely with project & process management teams, technology and business stakeholders to align objectives and expectations, to plan for improvements or enhancements, to identify and mitigate risks and to build workable business models.

Define end2end solution design, which is viable, technically well qualified, operationally stable and architecturally fit and aligned with approved Architecture Blueprint.

Communicate and present Solution details to business and technology stakeholders at various levels in the organization (including CXO level)

Ability to provide effective leadership to different SMEs in Software team.

Manage small team of solution designers engaged in various projects

Assess and qualify project demands from various Business Units in terms of business outcomes and business benefits expected, improving the alignment of the Project requirements with overall business and technology strategies, roadmap, priorities, capabilities and resources.

Build, Manage, Maintain Solution Artefacts, Competency and Capability within the Enterprise

Analyse and understand Business and Technology Strategies, Objectives and Requirements and translate them into actionable Solutions.

Contribute to review and impact analysis of the current IT Applications (BSS/OSS) environment to detect critical deficiencies and recommend solutions for improvement, especially for alignment to architectural guidelines and long-term strategies.

Own and detail Solution decisions based on standard decision models and maintain Solution decision register. Also responsible to socialize solution decisions with stakeholders.

Ensure Architecture best practices and methodologies are applied for Solution design work and participate in solution governance exercise with Architecture board.

Conduct and produce Impact Assessment and Feasibility, Cost/Benefit Analysis, Gap Assessments, and Solution Options, AS-IS and TO-BE Solution viewpoints, Solution Risk Assessment Reports etc. to support decision-making and solution implementations.

Identify Solution building blocks and outline Impacts, and Solutions in terms of People, Platforms and Processes. Create Scope of Work definitions for specific solution work packages to streamline, simplify and to seek efficiency and operational optimizations.

Review Artefacts and Govern Implementation of Solutions, to ensure business and technology objectives are met, architecture best practices are applied and expected outcomes are achieved.

Support Architects in Tendering processes, to enable Capability Building, Technology and Solution Selections

Ability to define, present and defend Design Decisions to Peers, Business/Technology Stakeholders, Architecture Board and Senior Management

Minimum Entry Qualifications:

Bachelor's Degree in Telecom or Computer & Communications or Electrical & Electronics Engineering.

Minimum Experience, Essential Knowledge & Skills:

10 years experience in a similar role.

Minimum 10 years of work experience with Microservices architecture, TMF API

Minimum 10 years of qualified experience on the requested role of Solution Designer / Lead Subject.

Matter Expert for Solution Domain with proven track record demonstrating Solution leadership and ability to define and implement complex information technology and/or digital transformation initiatives within the Solution Design Domain.

Minimum 7 years of experience working in the telecommunications Industry, demonstrating solid

understanding Telecom Business Models, Operating Environments and Applications across Technology, Sales, Marketing, Customer Care, Finance, Regulatory and Legal and Telecom BSS/OSS

Information Technology and Software Systems Ability to demonstrate subject matter expert level

expertise in the area of Solution Design including but not limited to following areas: Solution Architecture and Analysis Practice, Telecom and IT Operating Model and Processes and Applications, Business and Information Systems Architecture and Design, Cloud

solution, Hyrbid Integration Domain expertise is Ericsson platform (Order Care

and Product Catalog, Subscription life cycle Management) is preferred.

Good working knowledge and past experience on Software Development Lifecycle including Design Thinking and Agile Practices and Methodologies