Company Description
At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people's lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. Join in and feel the difference.
Job Description
We plan, build and operate the Bosch IT Engine Room for hosting network, server and storage systems as well as databases and cloud.
Job Responsibility:
Location Infrastructure Consulting
Consult on and Integrate CI standard Infrastructure Products into local environment in compliance to the standards set by the Infrastructure Product Owners
Support ordering process by providing the specification for the BOM to ordering team, directly to the Location Team or directly placing the order (depending on individual site requirements)
Build and maintain a relationship with ITBP (location manager) and other relevant stakeholders in the site
Drive Infrastructure related Business Plan for Site and support Hardware Lifecycle for Infrastructure on site
Make Site responsible aware and plan mitigation actions for Infrastructure related Risks
Manage LIS and Infrastructure related Site Activities
Support collaboration between relevant BD/PI PSO's
Data Management
Update (where needed) relevant Device-data in all related tools (e.g. CMDB)
Responsible for maintaining Site and Room data in all related tools (e.g. CMDB, FNT)
Provide Site with information regarding their BD Managed Infrastructure Services
IT Room Operations & Access Management
Conducts regular IT Room Audit and Site Visit accordance with C/ISP and BD Guidelines and Processes.
Conduct regular Self-Audits and support other Audits (e.g. C/AU, ISO)
Follow up on open points from audits and ensures timely closure
Consult on/Approve of Power Maintenance Activities on Site (execution done by GOC)
Regularly reviews and audits IT Room Access Processes and Logs. (BD/PI BUR09)
Part of approval process for IT Room Access (WorkOn)
Create, Review and Update IT Room Concept
Create, Review and Update IT Room/Rack in FNT
Local Site Support (Penang Bosch Sites)
Support in the rollout activities by applying standard LIS processes, templates, and installation standards
Support in the changes in local infrastructure environment
Support, guide, and advice local teams in hands-on activities
Ensure that BD infrastructure standards are maintained at all times in the location.
Other Tasks
Support BD/MI with integrations, moves, new locations, closures, and carve-outs
Support with new room-builds
Support Problem Management for Location Specific Problem Investigation that are not limited to a single Product and Service
Supports LIS Product Owner in Product Development.
Qualifications
What you'll need to succeed in this role:
Skill/Competency Cluster: Infrastructure Consulting Knowledge
In depth Understanding of IT Infrastructure Services and Products (Server, Storage, Network etc.) and their connection to each other
Basic understanding of Business Planning and Hardware Lifestyle processes
Ability to analyze and abstract customer demands and match against existing Infrastructure Services.
Experience in physical configuration of IT Equipment and Network/Cabling Concepts
Skill/Competency Cluster: IT Room Operations
Understanding of Data Center and IT Room concepts
Basic Understanding of Data Center Facility technology (e.g. Electrical, A/C )
Experience with access management processes and tools
Skill/Competency Cluster: Communication, Consulting & Methodology
Advanced Communication and Consulting Skills
Project Management Skills
Quality Mindset and Audit methodology
Ability to work in international teams and collaborate on global level
Proficient in English Language, both oral and written
Education: Computer Science, IT Networking or equivalent. CCNA, CCNP / CCNE certified is an advantage, ITIL certification is an advantage.
Additional Information
Leave Entitlement e.g: Annual Leave, Medical Leave and etc
Company Insurances and etc
