Synopsis
This role reports to the Value Stream Lead. The Senior Delivery Manager will oversee a complex portfolio of initiatives, including a mix of agile and waterfall deliveries. In partnership with the product team they will be responsible for the end to end delivery of projects within their portfolio from the planning and requirements phase to project delivery and closure, and when acting as a Release Train Engineer they will be responsible for facilitating, guiding and overseeing the management of all Agile Release Train (ART) events and processes and assist the teams in delivering value.
Accountabilities
- Responsible for the on time and on budget delivery of complex projects and programs, within agreed scope and quality measures
- Manage, track, and report the progress of the Agile Release Train(s). Ensure stakeholders receive continuous updates
- Responsible for the benefits realisation of all projects, and the flow of value through the ART using tools and kanbans
- Develop, maintain and communicate the overall project or program plan, and annual calendars for Iterations Program Increments (PIs)
- Lead the project team in scoping activities to identify, capture and analyse requirements, and work with the Product team to ensure clear alignment with key business drivers.
- Own the stakeholder management plan for waterfall projects
- Coordinate and facilitate PI Planning events, and for waterfall projects manage scope and change control, ensuring projects and programs are delivered on time, within budget and to agree quality measures
- Proactively manage financials and work with the Strategic Supplier & Cost Optimisation Lead to drive efficiencies
- Proactively identify and manage risks, issues, dependences and assumptions, and support the team
- Work with the appropriate teams in DTI to effectively manage project resourcing and commercials including forecasting, time management and invoicing. Understand and operate within Lean Budgets and adhere to the budget guardrails
- Report on the status of delivery using agreed reporting metrics
- Work with the PMO to ensure alignment with governance, best practices, standards and processes
- Own the resourcing of projects that will be delivered through modern waterfall and scaled agile
- Facilitate periodic synchronisation meetings, feature and capability estimation by teams and the roll-up to Epics, and regular system and solution demos
Education & Experience
- 7+ years of experience in managing large, complex, and cross-functional projects, programs and portfolios., including time spent as a Release Train Engineer, or in an end-to-end agile process delivery
- Airline experience is mandatory
- Certification is Project Management Professional (PMP), PRINCE 2 is mandatory, as is Certification in Scrum Master CSM or SAFe Release Train Engineer
- Strong experience in executing PI planning events and coordinating multiple Agile Release Trains (ART)
- Deep experience in managing multiple large-scale technology projects in both Agile and waterfall project management methodologies and the ability to blend them together in the right proportions to fit a project and business environment
- Ability to evaluate and address complex risks and issues accurately and objectively
- Effective interpersonal skills including collaborating, team building, and communication skills to build strong relationships with stakeholders
- Strong analytical, planning, and organisational skills with an ability to manage competing demands
- Strong experience in executing PI planning events and coordinating multiple Agile Release Trains (ART)
- Knowledge of project, program and portfolio management practices, following agile methodologies, as well as a good understanding of product management principles
About Etihad Airways
Etihad Airways, the national airline of the UAE, was formed in 2003 and quickly went on to become one of the worlds leading airlines. From its home in Abu Dhabi, Etihad flies to passenger and cargo destinations in the Middle East, Africa, Europe, Asia, Australia and North America. Together with Etihads codeshare partners, Etihads network offers access to hundreds of international destinations. In recent years, Etihad has received numerous awards for its superior service and products, cargo offering, loyalty programme and more. All this ties into Etihads ambitious Journey 2030 strategy. The airline plans to double its fleet size and triple the number of customers over the next six years as it sets out to be the airline everyone wants to fly!
To learn more, visit etihad.com
