Senior Service Advisor

Company Description

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Role Description

This is a full-time on-site role for a Senior Service Advisor. The Senior Service Advisor will be responsible for ensuring customer satisfaction, providing customer-focused service, handling customer service inquiries and issues, and communicating effectively with customers. The Senior Service Advisor will also be responsible for aftersales support.

Qualifications

• Excellent communication skills
• Ability to provide customer-focused service
• Experience in handling customer service inquiries and issues
• Strong problem-solving skills
• Attention to detail
• Ability to work well in a team
• Experience in the automotive industry is a plus
• High school diploma or equivalent