Senior Solutions Consultant, GCC

Company Overview

Founded in 2008 and headquartered in Alpharetta, GA, Advance Solutions Corp (ASC) delivers exceptional enterprise consulting services globally. ASC also operates a branch office in Dubai and plans to expand further across the Gulf and Middle East region. Our mission is to empower clients to modernize and scale their business processes for enhanced efficiency and growth.

Candidate Profile

This role requires an experienced Senior Solutions Consultant with a strong foundation in solution consulting, specifically with ServiceNow and enterprise software. The ideal candidate has at least 15 years of experience in solution consulting or sales engineering, is proficient in English and Arabic, and has a successful track record in customer engagement across the GCC region. A deep understanding of ServiceNow, including hands-on configuration and presentation skills, is essential to drive business growth and build trusted relationships. Strong communication, consultative selling, and industry expertise are crucial to success in this role.

Job Description

As a Senior Solutions Consultant (SC) at ASC, you will be instrumental in building trusted relationships with customers and collaborating closely with internal teams. Your role supports business growth by partnering with customers, sales teams, and practice leads to demonstrate the value of ASC's ServiceNow-based solutions. You will leverage your deep knowledge of ServiceNow to provide hands-on configuration and product demonstrations, showcasing how ASC solutions can meet customer objectives.

Key Responsibilities

• Design and lead consultative interactions, aligning business objectives with solutions on the ServiceNow platform across a broad portfolio.
• Conduct industry-aligned, ServiceNow-focused discussions, educational sessions, and workshops to understand and address customer business objectives, challenges, and pain points.
• Drive the presales process, distilling gathered information to develop demo scripts that resonate with the client's business needs and highlight ServiceNow's potential.
• Support the creation of high-level proposals, Statements of Work (SOWs), and responses to RFPs.
• Collaborate with Sales to nurture, grow, and sustain customer accounts, balancing strategic and operational consulting activities.
• Provide ServiceNow technical support throughout the presales and sales cycle, including performing tailored demonstrations to align ServiceNow capabilities with customer requirements.
• Assist in developing Proofs of Concept (POCs) and Proofs of Value (POVs) with delivery team support.
• Serve as a trusted advisor, helping clients scope and articulate the nature of challenges they face and identify ServiceNow-based solutions.
• Maintain an in-depth understanding of ServiceNow's capabilities, limitations, and industry best practices.
• Keep abreast of industry developments, including competitors, complementary technologies, and potential integrations.
• Build credibility through expertise in the Sales Enablement space, delivering knowledge-backed recommendations.
• Qualify and support the closing of sales opportunities in collaboration with the Sales team.

Qualifications

• 15+ years in solution consulting or sales engineering, with experience across multiple ServiceNow solution domains.
• Exceptional communication and presentation skills with the ability to simplify complex concepts.
• Skilled in networking with customers, orchestrating extended sales teams, and influencing both internal and external stakeholders.
• Proven ability to operate at various levels within customer accounts, from C-level executives to process and platform owners, with a focus on delivering value.

Additional Requirements

• Proficiency in English and Arabic.
• ITIL Foundation Certification.
• ServiceNow Sales Certifications.
• Hands-on ServiceNow experience.
• ServiceNow CSA / CIS Certifications (desired).

Why Join Us

ASC offers competitive compensation, comprehensive benefits, and the opportunity to play a pivotal role in our expansion strategy across the Gulf and Middle East. As we grow, you'll have the chance to make a meaningful impact, accelerate your career, and be part of an innovative, collaborative team dedicated to excellence. Join us to shape the future of technology solutions in a rapidly growing market through strategic customer engagement and advanced ServiceNow solutions.