Responsible for ensuring the quality of all software documentation based on technical writing standards.
Responsible for preparing Software Design Specification documentation, User Manuals, Training Manuals, Online Help etc.
Responsible for creating multi-media information/content to communicate functionality, policies, procedures, etc. to end users.
Contribute to the marketing documentation such as brochures, content for the website and pre-sales documentation such as proposals.
Independently execute offshore documentation assignments liaising with product development and documentation peers located overseas.
Knowledge of Agile is preferable
Requirements
must possess at least a Bachelor of Science , Bachelor of Computer Application , Bachelor of Engineering/Technology, Master of Computer Application/Computer Science or equivalent
Minimum 4 years experience in Technical writing for web based applications
Multi-Lingual (Arabic and English) proficiency in speaking and documentation is a must
Good understanding of Technical Writing fundamentals
Experience implementing and managing the standard document development lifecycle (DDLC) as per industry practices
Good experience in developing User Manuals, On-line Help, Training Manuals for Software Products
Good experience in creating templates for different types of documents, presentation and project reports
Good interpersonal skills and communication skills, including telecommunication skills, as you will be interacting with a wide range of colleagues/local partners cross-functionally and cross-geographically
Good command over English language and able to review documents for grammatical errors, sentence construction, and contribute to improving the quality of documents
Knowledge of Technical writing tools, MS Word and other documentation and graphic tools
Must be able to grasp technical concepts quickly and develop content for target audiences
Must be familiar with at least one well-known style guide
Must be a strong team player and capable to learn new tools quickly
Ability to work under pressure, meeting multiple deadlines
