Do you want to make a difference in people's lives
We are looking for a
SeniorTrainer to join our growing team!
As a
SeniorTrainer at
WUDUH, you will support the
Global Learning and Development department in its daily efforts to make a lasting impact on communities. We are looking for a detail-oriented professional, eager to learn and grow as we continue to expand our mission.
Who We Are
WUDUH is the Jordanian operations hub servicing a U.S.-based company specializing in financial settlement solutions. At the heart of our work, we help people manage and navigate their financial future with confidence.
Beyond our work, we are passionate about nurturing talent and promoting a culture of innovation, creativity, and endless possibilities. If you are looking for a place to develop your skills and make a real impact,
WUDUH is where you can grow and succeed.
What You Will Be Doing
- Facilitate learning sessions that empower associates to make accurate, quick decisions.
- Collaborate with business leaders, SMEs, and other key stakeholders to assess learning needs aligned with business objectives through training surveys, performance trends, and feedback.
- Develop and refine content based on updates, stakeholder interviews, and SME input.
- Adjust course content based on data and feedback to improve its effectiveness.
- Deliver accessible training across various formats, adapting content to fit individual and group needs.
- Create engaging materials that encourage effective learning progress.
- Build and maintain positive relationships with associates, trainers, managers, and stakeholders.
- Recommend appropriate training methods to fit each initiative.
- Identify minor obstacles and escalate larger risks when needed.
- Contribute to defining success metrics and assessing training effectiveness.
- Enhance existing training processes, including agendas, curricula, assessments, and standard operating procedures.
- Support tool launches and procedural changes through testing, open office hours, or internal updates.
- Spot knowledge gaps, suggest training opportunities, provide feedback to associates, and support improvement initiatives.
Who You Are
- Bachelor's degree or equivalent certification.
- 2-4 years of experience in Learning & Development.
- Strong ability to clearly communicate information and facilitate learning for diverse audiences.
- Experience collaborating with a global team to achieve shared goals.
- Excellent verbal and written communication skills.
- Ability to work collaboratively in a team and manage multiple stakeholder relationships.
- Proven ability to adapt training methods to meet diverse learning preferences.
- Experience in program or project management. (Preferred)
- Skilled in gathering requirements and drafting detailed, clear documentation. (Preferred)
- Experience in Business Communications or Leadership training. (Preferred)
What We Offer
- Comprehensive health insurance
- Competitive compensation package
- Prime central location
- Discounts on food, beverages, and wellness services
- Continuous learning and development opportunities
- A dynamic, inclusive, and supportive work environment
- A workplace led by Gen Z and Millennials
Employment Type
Working Days
- Monday to Friday
- 6th day: Based on need, managed fairly based on priorities and urgency
Ready to make your mark
Apply now for a career that merges your talents with innovation. At WUDUH, your journey to a fulfilling career is just aclick away!
Learn more at
wuduh.zenats.com
Eligibility is limited to Jordanian nationals and individuals born to Jordanian mothers.
Stay connected
We invite you to follow us on our social media platforms to stay updated on the latest news, events, and career opportunities at WUDUH.
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