Job Description
Company Description
The most impressive landmark to grace the Doha skyline, La Cigale Hotel lives up to its reputation and introduces new levels of comfort to hotel and leisure facilities in the city.
What is in it for you
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies and the opportunity to earn qualifications while you work
Opportunity to develop your talent and grow within your property and across the world
Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21
Job Description
Reporting to the Chief Engineer, responsibilities and essential job functions include but are not limited to the following:
Complete maintenance work orders from all departments on a timely basis by following hotels standard operating procedures
Perform day-to-day routine and preventative maintenance within the hotel rooms and public areas
Respond promptly and efficiently to any maintenance calls that arise by either the guest or other departments
Respond courteously to guest requests promptly and resolve matters to the guest s satisfaction
Able to prioritize the maintenance issues e.g. to attend the breakdown of plant and machinery on priority
Perform maintenance activities in the guest rooms and public areas including electrical equipment, plumbing and Air conditioning
Program TV's and perform general housekeeping and engineering-related inventory duties
Test, troubleshoot and perform basic repair on all types of equipment
To monitor fire Alarm / Life Safety System systems as necessary, to be fully informed of the system operation and to handle emergencies involving the systems
Understand and operate electrical, plumbing, refrigeration, and water systems
Communicate with different departments and to provide them with information and assistance
Check for new maintenance requests e.g. OOO - Out of Service and OOO - Out of Order from the PMS (Property Management System) and update remarks once the task is completed
Able to use your wits and technical abilities to solve problems and make repairs effectively and efficiently
Able to maintain a daily logbook of work done during the shift
Able to delegate duties to the Engineering supervisors, Ken fix-it and other technicians
Able to take charge of a shift of eight to nine working hours (Morning, Afternoon, Night or Break Shift)
Able to complete the daily checklist before handing over the shift
Able to look after the smooth functioning of all machinery and equipment
Able give proper handover to the next shift and take regular briefing of the shift staff
Enter all guest complaints and back of the house complaints as soon as they are received at the engineering control desk log book
Execute the preventative maintenance schedule and ensure all equipment and designated areas are maintained to the required standard
Inform Assistant Manager Engineer of recurring complaints so that general shift staff can rectify the problems on the permanent basis
Responsible to take decisions when the Engineering Chief and Assistant Manager are not available
Maintain all tools, equipment, and working areas in good condition
Maintain the engineering working area and control desk in a good condition always
Maintain maintenance inventory and requisition parts and supplies as needed
Train and instruct other members of the staff through sharing of knowledge and skills
Attend all firefighting classes and to obtain a thorough knowledge of firefighting appliances
Perform any other job assigned by the management as and when required
Qualifications
A passion for delivering great customer service
Excellent guest relations and communication skills required
Ability to read and understand test equipment, measuring devices, and safety manuals
Ability to work without close supervision and within established time frames
Demonstrable electrical experience and current working knowledge of general maintenance and engineering work
Experience in general trades such as light plumbing, minor electrical, painting & drywall, general repairs required
A high school diploma with technical or vocational schooling
Basic computer skills and MS product suites, previous experience in working with maintenance software, PMS - Property management systems etc. added advantage
2 - 5 Years as a Maintenance Mechanic or Ken Fix-it in a hospitality environment
Additional working experience in preventive maintenance, minor electrical, plumbing, HVAC etc.
Additional Information
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world; dare to challenge the status quo! # BELIMITLESS
Desired Candidate Profile
Education:
Bachelor of Technology/Engineering
Gender:
nm
Nationality:
Any Nationality
