Supervises and coordinates the technicians to ensure that they provide high quality of engineering and maintenance services to existing projects.
Key Responsibilities:
Manage and supervise the daily activities of the technical team.
Ensures optimal usage of manpower and resources.
Oversees and carries out maintenance and repair of equipment.
Responds to all reactive maintenance within the specified service level agreements and operational policies.
Ensures that Planned Preventative Maintenance tasks are carried out in accordance with the schedule, frequency and task lists and provides reports on any works required thereafter.
Responds in a prompt and efficient manner to all reactive issues and help desk requests.
Carries out site inspection on a random basis to monitor the benchmark of work and schedule.
Coordinates with other teams and ensures satisfactory completion of work.
Submits weekly accurate timesheets for the operational staff.
Carries out routine inspections for the jobs accomplished by Technicians and Service Partners.
Ensures that both the quality and the quantity of the jobs are in line with Service Level Agreements/KPIs.
Promotes a safe work environment and proper use of Personal Protective Equipment.
Receives and complete work orders to include, records concerning time, labour, and materials for each task.
Responds to emergency situations during and after hours for to resolve the emergency requirements.
QSHE
Take reasonable care of your own health and safety and not to put other persons - fellow employees and members of the public - at risk by what you do or don't do in the course of your work.
Cooperate with any company efforts to improve health and safety at work.
Comply with any reasonable instruction given to you in the interest of health and safety.
Not to interfere with or misuse anything that's provided for your health, safety or welfare.
Report any accidents, injuries or illnesses you may suffer as a result of doing your work, or any accidents, injuries or illnesses you become aware off that involves a fellow employee or member of the public at your place of work.
SKILLS REQUIRED:
Good written and spoken English
Technical expertise including the planning of minor works and reactive jobs.
Leadership qualities, especially team leadership skills and superior man management ability.
Communication skills, focused towards fostering customer relations
Team Player.
Cultural understanding.
Motivated and dynamic.
Qualifications:
Mechanical or Electrical Engineering Degree / Diploma.
Other Requirements:
Minimum 3 years related experience in building technical maintenance, supervisory position.