Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion its a place where you can grow, belong and thrive.
Your day at NTT DATA
The SOC Analyst (L3) is a developing engineering role, responsible for providing a managed service to clients to ensure that their Security Infrastructures and systems remain operational.
Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, this role is able to restore service to clients.
The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity.
The Security Managed Services Engineer (L2) may also contribute to / support on project work as and when required.
What You'll Be Doing
Key Responsibilities:
- Minimum of 4 years of experience in Cyber security
- At least 3 years of working in the SOC
- Proficient in Incident Management and Response, handling escalations
- In-depth knowledge of security concepts such as cyber-attacks and techniques, threat vectors, risk management, incident management etc.
- Responsible for working in a 24x7 Security Operation center (SOC) environment.
- Provide analysis and trending of security log data from a large number of heterogeneous security devices
- Provide threat and vulnerability analysis as well as security advisory services
- Analyze and respond to previously undisclosed software and hardware vulnerabilities
- Investigate, document, and report on information security issues and emerging trends
- Guide and share information with other analysts and other teams;
- Other tasks and responsibilities as assigned
- Knowledge of various operating system flavours including but not limited to Windows,
- Linux, Unix
- Knowledge of TCP/IP Protocols, network analysis, and network/security applications;
- Knowledge of common Internet protocols and applications
- Communicate effectively by contributing significantly to the development and delivery of a variety of written and visual documents for diverse audiences
- Knowledge about various tools like SIEM, SSL, Packet Analysis, HIPS/NIPS, Network Monitoring tools, Remedy, Service Now Ticketing Toolset Web Security, AV, UBEA, Advanced SOC
Knowledge and Attributes:
- Ability to communicate and work across different cultures and social groups.
- Ability to plan activities and projects well in advance, and takes into account possible changing circumstances.
- Ability to maintain a positive outlook at work.
- Ability to work well in a pressurized environment.
- Ability to work hard and put in longer hours when it is necessary.
- Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting.
- Ability to adapt to changing circumstances.
- Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey.
Academic Qualifications and Certifications:
- BE/ B.Tech/ M.Tech/ MSc/ MCA qualification or equivalent
- At least one of the following certifications - GCFA, GCFE, CISP, CISSP, CCNP, CCIE Security, CEH
- CCNA certification in must, CCNP in Security or PCNSE certification is good to have.
Workplace type:
Hybrid Working
About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
