Social Media Moderator

Responsibilities

Build and execute social media strategy through competitive research, platform determination, benchmark, messaging and audience identification

Generate, edit, publish and share daily content (original text, images, video or HTML) that builds meaningful connections and encourages community members to take action

Set up and optimize company pages within each platform to increase the visibility of the company's social content

Moderate all user-generated content in line with the moderation policy for each community

Create editorial calendars and syndication schedules

Continuously improve by capturing and analyzing the appropriate social data/metrics, insights and best practices, and then acting on the information

Collaborate with other departments (customer relations, sales etc.) to manage reputation, identify key players and coordinate actions.

Review and moderate all user-generated content and user profiles (either pre-, post- or reactive moderation) within forums, comments, images, videos and audio, liaising with the Legal and Community team where required.

Requirements

Bachelor's degree in art, Marketing, Communications, or a related field.

Proven experience in social media management, preferably in a similar role.

Understanding of social media principles and best practices.

Strong communication and interpersonal skills.

Good time management and organizational skills.

Exceptional written and verbal communication skills (Arabic and English) is a must, with a keen eye for detail and creativity.

Ability to work independently and collaboratively.

Having an eye for detail.

Plantiro now in Egypt

Let's build something amazing together