Report on common sources of technical issues or questions and make recommendations to product team
Define configuration specifications and business analysis requirements
Own and develop relationship with partners, working with them to optimize and enhance our integration
Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer
Should show proven experience in writing documents using UML, Use Case, User Stories, Activity Diagram, EPIC etc. Those without this experience will not be considered
Strong analytical and management skills, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements
Proven experience in translating Business requirements into functional specifications
Transferring Business knowledge to technical team which will also involve proper analysis, documentation and presentation
Collecting, understanding, and transmitting the business requirements for projects, and translating these into functional specifications and test plans. This includes specifications related to applications, integrations, data migration and reports.
Document workflows and results of business analysis and obtain sign-off from stakeholders on the specifications
Improves system by studying current practices; designing modifications.
Serve as the conduit between the customer and the software development team by crafting and proposing valid, compelling solutions that meet customer business requirements throughout the development lifecycle
Requirements
Bachelor of Computer Science / BA in Computer engineering
4-7 years of experience in Software Business analysis
Experience or Knowledge in Supply Chain Management, Logistics and Transportation Management / Freight Forwarding / Warehousing Domain Knowledge is plus