The EUC Solution Engineer is a high impact, visible, and inspirational role in driving the adoption of Digital Workspace products and solutions in large scale enterprise accounts. Understanding and consulting with customers on their digital workspace needs, the solution engineer can influence product improvements and the new products/solutions that Omnissa brings to market.
Position responsibilities:
- Understand your customers business and their Digital Workspace transformation strategy.
- Engage regularly with technology decision makers in your accounts (CIO, CTO, Solution Architects, VPs and Directors of IT); building relationships, evangelising Digital Workspace solutions, and providing domain expertise to assist in closing business.
- Strong customer facing and relationship building skills, coupled with your listening and questions-based selling skills help you see the big picture and develop innovative solutions to achieve customers goals.
- Assume the role of a technical advisory team leader, this requires orchestrating the supporting teams of Customer Success, Professional Services and Support around customer focussed outcomes. Collaborating on issues and solutions as well as collecting information on industry trends, customer requirements and competitive analysis.
- You will identify additional business development opportunities within the customers organisation and ensure these opportunities are effectively covered and followed by the sales team
- Lead pre-sales efforts including: technical sales presentations, architecture design discussions, daring displacement, proof-of-concept engagements, RFP/RFI responses, solution demonstrations, and technical workshops
Position requirements:
- Up to 30% travel required
- 3+ years EUC Pre Sales experience or 5+ years EUC as a technology delivery consultant.
- Comfortable in Subscription based go-to-market and Customer Adoption Management
- Strong horizon OR workspace (ONE) experience
