Spa Manager

Responsibilities:

• creating and implementing a business development plan.
• hiring and supporting staff and conducting reviews of their performance.
• performing spa treatments, massages, facials and wellness therapies.
• managing inventory, including beauty, bath and treatment products.
• negotiating with vendors and ordering supplies and equipment.
• creating and updating the spa menu.
• developing marketing strategies, running campaigns and producing promotional material.
• training staff members on new skills and industry standards.
• assigning tasks and coordinating staff and facility schedules.
• ensuring the spa meets hygiene standards and complies with all health and safety regulations.
• creating budgets, drafting financial statements and handling payroll and supplier payments.

• communicating with clients and responding to queries to increase loyalty and satisfaction
• maintaining a client database

Qualifications:

• Passionate about the Spa and Fitness world.
• Bachelor's degree prefer.
• Willing to deliver the best service and experience to our guests.
• Demonstrated strong leadership, team, and communication skills are essential.
• Strong working knowledge of MS Office.
• Strong working knowledge of Spa, Membership, and recreational software.