General Information
Country/Region
United Arab Emirates
Province/City
Abu Dhabi
Location
Rosewood Abu Dhabi
Department
Spa & Wellness
Job Type
Full-time Permanent
Job Description
OVERVIEW/BASIC FUNCTION:
Provide all facial, salon, massage and body services offered by the Spa at Rosewood Abu Dhabi. Cultivating and maintaining a professional attitude at all times.
RESPONSIBILITIES:
Maintain complete knowledge of and comply with all Rosewood Abu Dhabi departmental policies/service procedures/standards.
Maintain complete knowledge of correct maintenance and use of equipment.
Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
Maintain knowledge of hours of operation, memberships, reservations, fees, treatments, products and merchandise as well as pertinent hotel information.
Set up and organize workstation with designated supplies, forms and resource materials; report shortages to supervisor.
Be familiar with all hotel/spa packages, promotions, prices and rates.
Attend all scheduled meetings, classes and training sessions; knowledge required within the Spa must be passed on to co-workers.
Prepare guest consultation. Be thoroughly familiar and able to recommend Spa products and treatments as well as know pertinent hotel information.
Sell/promote merchandise.
Complete required post- treatment documents.
Responsible for stocking supplies needed for cabinets (sheets, towels, blankets, refill oils, creams, and all products used by therapists while performing their treatments).
Fill out necessary commission report at the end of each day.
Follow established standard guideline for massage/treatment procedures.
All other duties as required.
QUALIFICATIONS:
Experience: Minimum 2 years in similar roles, massage experience in a luxury spa environment, preferably within a luxury hotel.
Education: High school diploma. Diploma or degree in a related field. Esthetic Certification from the Cosmetology Association of BC. CPR certified.
Language: Required to speak, read and write English. Additional language is an asset
About Us
Located on Al Maryah Island at the core of Abu Dhabis new Central Business District (CBD), Rosewood Abu Dhabi is a five-star luxury hotel inspired by the glistening Arabian Gulf, reflecting the history, architecture, and culture of Abu Dhabi. You will discover spacious guest rooms, fine dining, and world-class amenities married to stunning views.