Position Summary:
Handling parts orders to support growing & development plan of Parts business within ITT Saudi Co. including local parts
manufacturing.
Essential Responsibilities:
Responsible for parts orders shipment- includes: manage & execute orders, preparing job packets, detailed work scope (shop floor work instructions/DWGs), shop production/engineering support, scheduling of jobs.
Supports meeting AM shipment plan/monthly forecast.
Handling parts orders for AM jobs including: receiving the order, Booking & processing.
Create BOM & process purchase requisitions either for raw material/local buyouts or parts orders to ITT Global factories & closely follow up to ensure On Time Delivery.
Prepare/release all needed DWGs to operation team for local parts fabrication.
Follow up to ensure all buyouts orders are completed on time and as needed.
Preparing/coordinating shipments of parts to customers.
Maintain/improve margin for parts through local fabrication/buyouts whenever possible.
Customer support in conjunction with Sales: RFQs, quotes and order status.
Assist in all ways and manners to resolve customer problems/issues.
Prepares weekly progress reports for all parts orders.
Maintain proper documentation to support & expedite invoicing process.
Supports raw material inventory.
Position Requirements:
Education: BS Degree in Mechanical Engineering. Experience:
+3 years pump experience.
+3 years customer service experience.
+3 years of rotating equipment
Other Skills/Knowledge/Experience:
Solid repair skills for rotating equipment.
Good knowledge of pump parts/components.
API 610/
PC proficient (Microsoft office and AutoCAD)
Good communication skills
